Reach Out to Us
Stay connected with the Cosmos platform by utilising the various contact channels provided for different queries. Here's a breakdown of how to get in touch with the Cosmos team for various issues.
Technical Problems
For technical issues with the Cosmos Browser or service problems, you can contact Cosmos support by submitting a ticket. Include detailed information such as error screenshots and the file, as guided in their troubleshooting documentation [1].
Subscriptions, Back Issues, Feedback, Letters to the Editor, Advertising, and Account Access
Though direct Cosmos contact details are not explicitly given in search results, the common practice is to contact the platform through their official website's support or contact page, or via an email address provided for customer service or editorial communication.
If you have access to your Cosmos account or user portal (such as "My COSMOs" mentioned in one source), log in and use the customer portal's support or contact options for faster and more personalized help [3].
Accessing Your Account
To access your registered platform account, activate your email and create a password following the links sent to your email address. If you cannot log in after verifying your email, reset your password at the Cosmos website's lost-password section [2].
If you still have problems with your account after resetting your password, contact the Cosmos support team via the email provided for customer service or technical issues [2].
Contacting Cosmos
For enquiries, feedback, or letters for the editor, contact the provided email. To order a back issue of the platform, visit the shop on the Cosmos website. If you wish to advertise on our website, also contact the provided email [4].
Additional Information
Please note that some countries are experiencing postal suspensions or delays in magazine delivery. There is a contact email for items published by the platform [5].
Contacting the Cosmos Team Effectively
- Use the technical support page on Cosmos's site for technical issues and account access problems [1].
- For editorial-related queries like feedback, letters to the editor, subscriptions, back issues, and advertising, check Cosmos's platform website’s "Contact Us" section or user portal if you have one. These often include dedicated email addresses or forms.
- Alternatively, if you have access to your Cosmos account or user portal, log in and use the customer portal’s support or contact options for faster and more personalized help [3].
If you have specific categories of question, it may help to identify the relevant email or contact channel on Cosmos’s official website or documentation.
[1] Cosmos Troubleshooting Documentation: [2] Cosmos Website: [3] Cosmos Account Portal: [4] Cosmos Advertising Contact: [5] Cosmos Platform Contact for Published Items:
- For inquiries about home-and-garden related lifestyle topics, the best way to contact Cosmos is by checking their platform website's "Contact Us" section or user portal if you have one, as these often include dedicated email addresses or forms for editorial-related queries.
- If you're looking to purchase a back issue of Cosmos magazine or are considering advertising on their website, visit the respective shop on their official website. The email provided for customer service or editorial communication can also be used for these purposes.
