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Installing osTicket on Rocky Linux 9: A Step-by-Step Guide

"Discover the steps to set up osTicket on Rocky Linux 9, creating a streamlined helpdesk ticketing system. Dive into this comprehensive LAMP stack installation guide."

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Instructions for Setting up osTicket on Rocky Linux 9
Instructions for Setting up osTicket on Rocky Linux 9

Installing osTicket on Rocky Linux 9: A Step-by-Step Guide

If you're looking to set up osTicket on Rocky Linux 9 with secure connections, Apache, PHP 8.2, MariaDB, and SSL support, follow this step-by-step guide. This process has been confirmed to work on AlmaLinux 9 and should be fully compatible with Rocky Linux 9 due to their shared upstream ecosystem and package sources.

Step 1: Install Apache, PHP 8.2, and MariaDB

  1. Update your system:
  2. Install the Apache web server:
  3. Enable and start Apache:
  4. Add the PHP 8.2 repository if it's not available by default (e.g., Remi repo) and install PHP 8.2 and required extensions:
  5. Install the MariaDB server:

Step 2: Configure MariaDB

  1. Run the secure installation to set a root password and secure MariaDB:
  2. Create a database and user for osTicket:

Step 3: Download and configure osTicket

  1. Download the latest osTicket source from the official site or GitHub:
  2. Adjust config file permissions:

Step 4: Configure Apache for osTicket with SSL

  1. Install certbot for SSL:
  2. Obtain an SSL certificate using certbot:
  3. Create or edit the Apache config for osTicket (e.g., ): ```

```

  1. Restart Apache:

Step 5: Complete osTicket installation through a web browser

  1. Open in a browser.
  2. Follow the installation wizard: verify system dependencies, set up an admin user, and provide the database credentials created earlier.
  3. After successful installation, log in to the admin panel at .

Remember to ensure your firewall allows HTTP (80) and HTTPS (443) traffic, and SELinux is configured properly or permissive for Apache to access osTicket files.

For fast and secure Linux SSD VPS hosting optimized for applications like osTicket, consider choosing Shape.Host.

[1] Step-by-step AlmaLinux 9 guide with Apache, PHP 8.2, MariaDB, and SSL for osTicket installation.

  • Incorporating technology into your lifestyle can help improve productivity and streamline home-and-garden tasks, such as automating watering systems or monitoring energy usage with smart devices.
  • To further enhance your home-and-garden experience, delve into data-and-cloud computing aspects by using cloud-based platforms to manage schedules, track inventory, and analyze data to make informed decisions about your home and garden.

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